Doncaster silver surfers’ urged to renew bus pass online

Stagecoach depot. Picture: Marie Caley S0016MC
Stagecoach depot. Picture: Marie Caley S0016MC

Transport bosses are urging South Yorkshire’s senior travel pass holders to beat the chill this winter by renewing their pass online.

Travel South Yorkshire’s online pass replacement service makes renewing or replacing a senior travel pass when it is due to expire quick and simple, without the need to visit a Travel South Yorkshire Information Centre.

Senior passes (also known as English National Concessionary Travel Scheme passes) can be renewed in five simple steps at, within one month of their expiry date, and will be posted to home addresses within ten days.

SYPTE Deputy Interim Director General, David Young, said: “Travel South Yorkshire is committed to improving access to our services for all passengers. Our simple online pass replacement service gives customers the option of renewing their senior pass at a time and day that suits them, helping those that are less mobile or want to avoid any unnecessary journeys as the weather turns colder.

“We are urging those that know their way around the web to help parents, grandparents or older relatives and friends that don’t use the internet as often by showing them how to renew their pass online.”

Senior pass holders from South Yorkshire are entitled to free off peak local bus, tram and train travel within the county from 0900 on weekdays, all day at weekends and on Bank Holidays. Pass holders can also travel to and from West Yorkshire on Northern Rail services.

To qualify for a pass, customers need to be a resident of South Yorkshire and of eligible age. All newly supplied senior passes are valid for five years from the date of issue.

Senior passes are issued as credit-card style smartcards, allowing users to scan their pass as they board. The technology, which was first launched for senior passes on Stagecoach buses in March 2012, speeds up boarding times, removes the need for paper tickets, and places ‘silver surfers’ at the forefront of adopting this new technology.

English National Concessionary Travel Scheme senior pass holders can also renew their passes by visiting a Travel Information Centre or calling Traveline on 01709 51 51 51.

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