Hospital rates well in survey

Deirdre Fowler, Acting Director of Nursing, Midwifery & Quality at Doncaster and Bassetlaw Hospitals NHS Foundation Trust.
Deirdre Fowler, Acting Director of Nursing, Midwifery & Quality at Doncaster and Bassetlaw Hospitals NHS Foundation Trust.

A patient-led report has revealed most people who visit Montagu Hospital are impressed with the facilities and care they receive.

The first ever national Patient-Led Assessments of the Care Environment (PLACE) report assessed the standards of the hospital in four key areas.

Cleanliness at the hospital was rated at 92.76 per cent, with food at 88.80 per cent and privacy dignity and well being receiving a score of 83.61 per cent.

Condition, appearance and maintenance also scored highly at 92.08 per cent. The report saw staff and patients work together to complete the assessment.

Deirdre Fowler, acting director of nursing, midwifery and quality, said: “We are very encouraged by these results and we will continue to strive to improve the quality of the care environment even further for our patients. We have done lots of great work around improving the hospital experience for our patients.

“We’ve introduced new ‘knock before entering’ signs in clinical areas to protect patients’ dignity and privacy. Cleanliness is a top priority for us and in addition to our cleaning regime, we will soon have our own in-house ‘Deep Clean Team’. We were pleased with the response from patients to the new patient menu and we have introduced a new dining companion volunteering role.”